Auto Repair Reviews in Wilkes-Barre, PA
Choosing an auto repair shop means deciding who you are comfortable trusting with a vehicle you depend on. Experience matters, but so does the way customers feel about the service they receive. Below, you can read what customers have shared about their experiences with our Wilkes-Barre auto repair shop.
Decades of Automotive Experience in Wilkes-Barre
Customer trust is not something we take for granted. Joe Kaschak's Foreign & American Auto Clinic was established in 1981. That gives us 45 years of hands-on experience working with automotive concerns and serving drivers who need dependable local service.
Our shop is family-run, licensed and insured. Our owner genuinely loves automotive work, takes pride in what he does, and stays on top of the vehicles and repairs he works on. That long-term commitment is an important part of who we are.
When you contact our shop, you are not simply looking for a place that works on vehicles. You are looking for people who will listen to what you are experiencing and bring real automotive experience to the concern.
Foreign Auto Repair Expertise, Plus Domestic Vehicle Service
- PA State Vehicle Inspection
Drivability & Emissions Diagnostics
Suspension Diagnostics & Repair
Foreign Auto Repair
Electrical Work
Underhood Engine Repair
General Auto Maintenance & Repair
Customer Reviews
What Our Customers Say
We appreciate customers who take the time to share their experiences. These reviews are presented in their original wording so you can hear directly from the people who visited our shop.
“Best garage in town very friendly people outstanding customer service above and beyond, I Guarantee you will not be disappointed at this service garage.”
“This man is a hard worker. A man of his word, trustworthy! Five stars and recommended highly. Joe Kaschak’s Auto Repair.”
“Great service the guy is so sweet there . Came here cuz couldn't find anyone open and keep coming back ver nice and friendly”
“Excellent Mechanic with great pricing. Very knowledgeable.”
Why Local Reputation Matters When Choosing an Auto Repair Shop
Vehicles can develop problems at inconvenient times. When something changes, you want to know where you can turn for experienced automotive service. Customer reviews can provide useful insight into the experience other drivers have had with a local business.
Our reviews mention qualities such as friendliness, customer service, hard work, trustworthiness, knowledge, and repeat visits. Those comments come directly from customers rather than from claims we created about ourselves. We believe that distinction matters.
Our responsibility is to continue approaching automotive work with the same pride that has kept our family-run shop in business since 1981. For us, experience is not only about the number of years we have been open. It is about bringing those years of hands-on knowledge to the vehicles and concerns customers bring through our doors.
What You Can Expect When You Contact Us
You do not need to know exactly what is wrong with your vehicle before you call. Start by explaining what you need or what you have noticed. If the vehicle is making an unfamiliar sound, running differently, showing a warning indicator, or handling differently than usual, describe the symptom as clearly as you can.
Similar automotive symptoms can have different causes. We therefore avoid assuming that one symptom automatically means one specific repair. If you need a PA state vehicle inspection or general automotive service, tell us that when you call.
Our preferred contact method is by phone. Calling allows you to speak directly with our team about your vehicle and service needs.
Trust is earned through the experience customers have when they bring their vehicles to a shop. We appreciate the drivers who have chosen Joe Kaschak's Foreign & American Auto Clinic and shared their experiences publicly.
Frequently Asked Questions
How long has Joe Kaschak's Foreign & American Auto Clinic been in business?
We have been in business since 1981, giving our shop 45 years of automotive experience.
Are these real customer reviews?
Yes. The testimonials displayed on this page are Google Reviews supplied for Joe Kaschak's Foreign & American Auto Clinic. Their wording has been preserved rather than rewritten.
Do you specialize in foreign vehicles?
Yes. Foreign auto repair is one of our specialties and an important part of our shop's automotive experience.
Can I bring you a domestic vehicle?
Yes. We service both foreign and domestic vehicles.
Is your auto repair shop licensed and insured?
Yes. Joe Kaschak's Foreign & American Auto Clinic is licensed and insured.
Where is your auto repair shop located?
We are located at 115 Oxford St REAR, Wilkes-Barre, PA 18706.
What are your business hours?
We are open Monday through Friday from 9:00 AM to 5:00 PM.
What's the best way to contact your shop?
Phone is the best way to reach us. Call (570) 826-1897 to discuss your vehicle and service needs.
Contact Us Today
Experience Our Approach for Yourself
Reviews can help you learn what other customers have experienced, but the best way to get to know our shop is to speak with us about your own vehicle.
Whether you need an inspection, diagnostics, suspension service, electrical work, underhood engine repair, or general auto maintenance and repair, start by giving us a call.